Privacy Policy

Privacy Policy

Effective Date: 21- May- 2025

At ITIHA (https://itiha.co.in/), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, shipping and billing address.

Payment Information: Credit/debit card details, UPI ID, or other payment method details (processed via secure third-party payment gateways).

Technical Data: IP address, browser type, device information, and usage data through cookies or analytics tools.

Account Details (if applicable): Username, password, purchase history, and preferences.

2. How We Use Your Information

We use your information to:

Process orders and deliver products.

Communicate with you regarding your purchases, account, or inquiries.

Send newsletters, promotional emails, or updates (only with your consent).

Improve our website functionality and user experience.

Comply with legal obligations and resolve disputes.

3. Sharing of Your Information

We do not sell or rent your personal data. We may share your data with:

Trusted third-party service providers: For payment processing, shipping, website analytics, etc.

Legal authorities: If required by law or to protect our legal rights.

All third parties are obligated to protect your data and use it only for the services we request.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access or correct your personal information.

Request deletion of your data.

Withdraw consent for marketing communication.

Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at: [your email address/contact form link]

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.